PLASTICS' IMAGE RIDES ON GUTS AND MONEY
March 16, 1998
No one at the American Plastics Council should be surprised that plastics'
image has slipped, as explained in Steve Toloken's Feb. 23 story,
``Plastics' image slips in public opinion poll.''
From the start of APC's communications and advertising program,
the evidence has been clear and simple.
Once a minimum annual advertising target rating point expenditure
is met, public opinion about plastics' attributes -- health, safety
and environmental -- grows and stays positive. As a former member
of APC's Advertising Committee, I received the reports along with
other members, and we all learned the simple facts.
There's no mystery about it. The simple fact is, if the plastics
industry doesn't communicate for itself, about its strengths as
well as its weaknesses, the anti-plastics messages from its commercial
and environmental competitors will continue to distort public opinion.
Although not as blatant as their former bashing style, today's more-subtle
competitive material messages are effective. When the Steel Recycling
Institute's TV spot shows recycled steel dropped on top of plastic
waste, it makes a fairly clear statement.
Why has APC not been able to muster the money? Perhaps, especially
in view of a chief executive officer change, APC has not been able
to muster the guts, first. At one ad committee meeting, immediately
after the ad agency presented the results of its studies that showed,
without any qualification, there exists a remarkably strong direct
relationship between positive public opinion about plastics and
the amount of money spent above miniumum-target rating points, a
vice president-level chemical company committee member asked: ``Well
how long do you think we'll have to keep spending this money?''
Duh?
At another meeting, a chemical company representative, attending
his first meeting as a new member of the advertising committee,
introduced himself by saying: ``Hi, I've spent my past career in
investor relations. I don't have any experience in advertising.''
Hello? What's going on here? When plastics processors, who face
the market battle every day at street level, look correctly to ``the
big guys'' for industry leadership, and then the leadership committees
fall short, it's understandable processors think they themselves
could add positively to the solution.
If only ``the big guys'' would condescend to speak with and listen
to processors, and, perhaps even allow processors to work with them
in planning and executing the public opinion battles, the industry
would benefit, prosper and mature.
What's the risk in giving it a try?
George A. Makrauer
ComAd Management Group Inc.
Treasure Island, Fla.